We’re Building the Future! Ever want to do hard work that will make a REAL difference in the world? Do you want to solve some of the most difficult problems with a team of exceptional players at a company that does not believe in impossible?

ABOUT THE COMPANY -

Powin Energy is a leading producer of utility scale modular battery energy storage system (complete with a patented, advanced, cloud-based monitoring/control system). That means we build power plants out of batteries that put coal and gas generators out of business and enable sustainable viability for renewable energy sources like solar and wind.

Powin is, and will continue to be, one of a handful of companies that will provide the equipment necessary to make this happen. Powin has distinct competitive advantages: cost-effectiveness; reliability; scalability; deploy-ability; and operational sophistication. Every day we work to ensure that we maintain these competitive advantages and our position as a global leader in providing turnkey, battery energy storage solutions for utility-scale, commercial and industrial, and microgrid applications.

ABOUT THE OPPORTUNITY –

Powin Energy are seeking a highly motivated and energetic individual to lead the Quality function of Global Service Operations. In this role, you will be responsible for developing and implementing Service-related Quality Procedures, and Process Improvements to drive continuous improvement of Service delivery to our customers. This role reports to the head of Global Service at director level, with responsibility for a number of key functions related to operational plant performance, reporting, KPI reporting and improvement through advanced and predictive data analytics. The Quality function collaborates with Service Operations, Field Service and Ongoing Plant Operations employing advanced data analytics, Quality tools and process improvement techniques together with data management to assist such functions to streamline delivery of service to Customers.

Key Responsibilities

  • Lead the development of service quality procedures, processes, and training
  • Develop quality and process improvement tools and techniques
  • Work with quality and data analytics organization to lever existing collateral and resources.
  • Evaluate data and identify recurring issues to define necessary preventative and corrective actions.
  • Manage data analytics for operational plants to enhance customer service delivery through predictive analysis of operational interventions / planned maintenance
  • Develop and report on KPI’s for operational plants to define improvement programs to improve KPI’s
  • Facilitate and train staff on process improvement techniques and lead such efforts as required for continuous improvement, driving quality to the highest levels and best in class for BESS industry.
  • Seek methods of simplifying process’s and decreasing cycle time of operational processes.
  • Lead internal and external quality issue analysis and develop solutions.
  • Lead auditing of Service processes for compliance and continuous improvements
  • Conduct and lead customer complaint investigations and advise appropriate response

Qualifications and Experience

  • BS/BA minimum, Mechanical engineering, electrical engineering, business process improvement, quality operations or equivalent experience.
  • Service proposals development experience in Power generation and service environments
  • Excellent verbal and written communication skills.
  • Organizational competencies and project management skills, (PMI +)
  • Interpersonal communication skills with expertise in collaboration and consensus
  • Ability to review contracts and technical requirements
  • Strong knowledge of ISO 9001:2015 and lean manufacturing
  • Black belt Sigma certified or equivalent preferred
  • Have participated or lead process audits
  • Willing and able to travel, domestically (< 15%)

Be a part of the future by making a difference with Powin!